Mega Dream ex High Class Booster Box

Returns Policy

All Sales Are Final

To ensure authenticity and prevent tampering:

All sealed Pokémon products (booster packs, ETBs, boxes, etc.) are final sale.

We do not accept returns for opened or sealed collectible items unless they arrive damaged or incorrect.

Damaged or Incorrect Items

We only accept returns or issue replacements/refunds for:

Items that arrive damaged, or

Items that are incorrect compared to your order.

To qualify for a return or refund:

Contact us within 7 days of delivery

Provide clear photos of:

The damaged item

The packaging

Any shipping damage or defects

Failure to report damage within 7 days may result in your request being declined.

How to Request Assistance

If your order arrived damaged or incorrect, please contact us at:

📧 Pokedex24@outlook.com

We aim to respond within 24–48 hours.

Shipping

Processing Time

Orders are processed within 1–2 business days.

Shipping Within the Netherlands

Delivery time: 1–3 business days

Carrier: PostNL

You will receive a tracking number by email once your order has been shipped.

International Shipping

Delivery times vary depending on the destination country.

Tracking details will be provided once the order is shipped.

Customs delays, import fees, or taxes may apply depending on your country’s regulations. These are the responsibility of the customer.